Dai Phipps

Head of Learning & Development

Teaching and developing others has always been a passion of mine, and with over 20 years in the field of L&D—whether it be teaching, training, coaching, or consulting—that passion has only grown stronger. Throughout my career, I’ve been fortunate to support numerous organisations (ranging from corporate businesses and retail outlets to educational establishments and sports clubs) with their training needs.

After growing up in the small Welsh valley town of Maesteg, working in and contributing to the world of Learning & Development has allowed me to craft and deliver training programmes at various levels around the world, gaining industry recognition along the way and mentoring new generations of award-winning trainers. I’m incredibly grateful for the career L&D has afforded me so far, and I’m excited to continue contributing to the field and supporting learners far and wide.

"Investing in our people allows us to invest in our future. Success isn’t accidental, it’s the right people doing the right thing at the right time and having the know-how, confidence & support to do so."

Outside of the world of L&D, you’ll find me spending quality time with my family, cheering on Arsenal FC (hopefully to a win!), or unwinding with a book, movie or video game.

 

Nolyn Burkholder

Learning & Development Officer

With 5 years of L&D experience - 3 of those as a part of Dai's team - I am passionate about helping people grow personally and professionally. My background in Graphic Design and Advertising, along with various other certifications, allows me to bring creativity and strategic thinking to every learning experience I develop. At TCHAcademy, my goal is to connect with new clients and support individuals and businesses across the country.

"Education is not the filling of a pail, but rather the lighting of a fire." - William Butler Yeats

Originally from a small town in Ohio, I moved to Wales with my husband, Sam. When I'm not working, you'll find me playing video games, crocheting or tending to my garden and ever-growing collection of houseplants.

 

Hannah Davies

Learning & Development Officer

Within my L&D experience, I'm passionate about delivering impactful training solutions that drive growth and performance. My career began with a Fashion Design degree, but as I moved into managerial roles, I discovered a love for leadership and people development. My goal is to continue building my expertise in L&D while expanding my skills in digital marketing and content creation.

"We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn." - Peter Drucker

Originally from Tenby, I balance my professional ambitions with a passion for fitness and the gym, always striving for growth—both personally and professionally.

 

Sariksha Ramlall

Learning & Development Associate

Passionate about teaching, training, and helping others grow, I thrive on meeting new people and embracing new learning opportunities. I believe education is a powerful tool for change, and I’m committed to making learning engaging, practical, and empowering. My goal is to help people grow and succeed through impactful training and leadership development. I strive to create a learning space that builds confidence and empowers individuals to take on new challenges.

"Education is the key to your future, you will have many regrets if you don't give your best now. It may be hard but think about how the results will make you feel. Hardwork will never betray you" – BTS

Outside of work, I enjoy cooking, reading, and watching K-Dramas, crime shows, and comedies. A huge BTS fan (yes, purple is my favourite color!), I find inspiration in their music and message. I also love cricket, take pride in being the eldest sibling, and cherish my role as a proud parent of two wonderful kids.